About us

Our aim is simple: to change the care home industry for the better to enable the elderly to live the most fulfilling lives possible.

We help clients find – and expect – the best possible care for their particular needs.  And we offer independent, impartial advice to care home owners who want to provide the best service they can for their clients and their relatives.

Our clients
Who we work with and how we help them

Our expertise
Our established sector knowledge

Our philosophy
Our vision – and the passion and beliefs that fuels it

Our story
Why we always choose with care

A new vision for care homes

Debbie Harris wants all care homes to get better, even the very best homes.  In a recent TedX talk she put forward an idea that will generate greater transparency in care homes, benefit the residents, the care homes and the local community…

My mother has been acting as my father’s main carer for over a year since he was diagnosed with Lewy body dementia. Unfortunately she had a fall on Monday and we were faced with a situation where we had to act fast to arrange for her to be taken care of and to look at immediate respite care in order that my father would also be looked after in a suitable care home which could cope with his needs. Luckily we had your report and had already viewed some of the care homes that you short-listed for us. This meant that when the dust had settled i.e. ambulances and paramedics had left and GP’s appointment arranged, rather than having to panic we were ahead of the game. Rather than having to start from scratch we worked through your report and phoned the care homes on the list. Luckily on our 4th call we managed to find a suitable care home that had a vacancy and within hours had arranged an appmt. to view, discussed needs with the manager and secured the room. My father is now being looked after by professionals in a safe environment and I am able to breath a sigh of relief after a couple of pretty stressful days. I have no doubt that without the report that you prepared for us and the advice you gave to go and see the homes on the list “just in case” we would not be in this position and I would probably still be tearing my hair out trying to get the situation sorted. Thanks very much for your advice