Our aim is simple: to change the care home industry for the better to enable the elderly to live the most fulfilling lives possible.
We help clients find – and expect – the best possible care for their particular needs. And we offer independent, impartial advice to care home owners who want to provide the best service they can for their clients and their relatives.
Debbie Harris wants all care homes to get better, even the very best homes. In a recent TedX talk she put forward an idea that will generate greater transparency in care homes, benefit the residents, the care homes and the local community…
7th January 2018
Referral Fees - not for Chosen with Care
The Sunday Times newspaper has today exposed the referral scandal where agents receive huge commissions for referring clients suffering from addictions to companies who want access to those clients. Making this practice public is long overdue. Unfortunately is also prevalent in the care industry.
Chosen with Care does not take referral fees from any of the companies that it recommends. ...
Thank you very much for your hard work and skill in matching the needs of my mother which we set out in the plan. I have carefully examined all the information you sent me and can report that I have visited the care home today. I confess that both I and my wife were overwhelmed with the care and tenderness that Karen and her staff gave us and the magnificence of the brand new apartments shown. You most certainly deserve evert penny of the £750.00 that I have deposited into your account this evening.
Interestingly Karen was not at all surprised when I phoned to arrange a visit today and most of the staff that I spoke with also had knowledge of mum. I concluded that your conversation with Karen was so positive that you too expected me to take full advantage of her offer which I have now set in progress.
I have informed the care home where mum is at the moment that Karen will be calling in on mum next Wednesday to do an assessment with a view of her moving and all being well mum should be moved very soon.