The Sunday Times newspaper has today exposed the referral scandal where agents receive huge commissions for referring clients suffering from addictions to companies who want access to those clients. Making this practice public is long overdue. Unfortunately is also prevalent in the care industry.
Chosen with Care does not take referral fees from any of the companies that it recommends. We work only for our families who pay us for our time and expertise. We often referr to ourselves as 'surrogate daughters' as we will do everything we can to provide the very best outcome for a family, including trying to negotiate a reduction in the care fees paid to the care home. Whilst talking to the daughter of a client a few days ago, I was referred to as her 'surrogate sister' - something I am very proud to be!
Your service last week gave me a real life line among the chaos. The conversations you had with the care homes on our behalf, have paved the way perfectly. I will be eternally grateful and so will my dad.