Finding the very best care home takes time and effort and at Chosen with Care we welcome any new source of information. The news that the NHS have added care homes to it's comparison website is great news.
Care homes have been added to My NHS, part of the My Choices NHS website. It will allow users to leave ratings and reviews so that others can use them to assess the service offered - a similar service to Trip Advisor.
The services that can be investigated are;
user reviews - including star ratings
Care Quality Commission inspection ratings of care homes
Food Hygiene Standard rating
levels of staff turnover
whether the home has a registered manager in post
key information such as location, services on offer, contact details
Unfortunately as a new service there are very few reviews available at the present time. Hopefully this will change soon. Personally we wait to see how the site progresses, but welcome any information on care homes from the people that know them the best - the residents and relatives.
Thank you to Susan Brown for filling in our questionnaire after receiving a Home Care Report.
Name: Susan Brown
The Chosen With Care Advisors Were Friendly And Courteous: Strongly agree
I Was Happy With The Help And Information I Received: Strongly agree
They Were Able To Answer All Of My Questions To My Complete Satisfaction: Strongly agree
My Initial Objectives Were Met: Strongly agree They Made Me Feel They Had An Excellent Understanding Of My Specific Needs: Strongly agree
The Advice Has Enabled Me To Take The Next Step: Strongly agree Overall Rating: Excellent Value For Money: Yes
Advantages: It is a daunting task to try to find the best home for a loved one. it is hard to know where to start when looking. Really helpful to have someone experienced whittle down the choices for you.