Finding the very best care home takes time and effort and at Chosen with Care we welcome any new source of information. The news that the NHS have added care homes to it's comparison website is great news.
Care homes have been added to My NHS, part of the My Choices NHS website. It will allow users to leave ratings and reviews so that others can use them to assess the service offered - a similar service to Trip Advisor.
The services that can be investigated are;
user reviews - including star ratings
Care Quality Commission inspection ratings of care homes
Food Hygiene Standard rating
levels of staff turnover
whether the home has a registered manager in post
key information such as location, services on offer, contact details
Unfortunately as a new service there are very few reviews available at the present time. Hopefully this will change soon. Personally we wait to see how the site progresses, but welcome any information on care homes from the people that know them the best - the residents and relatives.
"Thanks very much for your help Debbie. I have actually passed your details on to a relative of a close friend of mine who lives in in the west country but has a recently widowed mother with Alzheimer's living in Kent. The daughter has a demanding job, a husband and teenage children so I thought she might benefit from the services you are able to provide. Jill from Tonbridge".