Finding the very best care home takes time and effort and at Chosen with Care we welcome any new source of information. The news that the NHS have added care homes to it's comparison website is great news.
Care homes have been added to My NHS, part of the My Choices NHS website. It will allow users to leave ratings and reviews so that others can use them to assess the service offered - a similar service to Trip Advisor.
The services that can be investigated are;
user reviews - including star ratings
Care Quality Commission inspection ratings of care homes
Food Hygiene Standard rating
levels of staff turnover
whether the home has a registered manager in post
key information such as location, services on offer, contact details
Unfortunately as a new service there are very few reviews available at the present time. Hopefully this will change soon. Personally we wait to see how the site progresses, but welcome any information on care homes from the people that know them the best - the residents and relatives.
Debbie Harris was introduced to me by my Solicitor. At that time I was finding it extremely hard trying to find a care home to take my husband who had very challenging behavioural problems and had been asked to leave his existing care home. Debbie worked for a month contacting homes, explaining the problems to them and where they thought they might be able to help, visiting the homes and arranging assessments. She eventually found somewhere willing to take him. She has always been at the end of the phone or on Email to help and support me and I feel I have a friend who really cares about me and my husband. I can't thank her enough.