FAQs

How much do you charge?

We charge you for our time and expertise.  We charge £69 an hour.  To prepare a Care Home Report generally takes around 10 hours making the cost £690.  If the report takes longer than 10 hours and it often does, we do not charge for the extra hours.  It will take between  4 - 5 working days to complete. 

You work with care homes, are you really independent?

Yes, this is absolutely central to our philosophy and our commitment to our clients.  Although we work with care homes to help them improve their standards, we never take a fee from them.  We offer our expertise free of charge to them so that our clients have more excellent care homes to choose from. 

My relative has very challenging behaviour – can you still help us find a care home?

Yes – we specialise in finding the right care home for all our clients, even when they have very demanding needs.  Have a look at our case studies to see how the right care home can actually help calm an individual so their behaviour becomes less challenging!

The local authority is paying for my care/my relative’s care.  Can you still help me?

Yes, we can help you find a care home that will be accepted by the Local Authority.

Can you provide me with just a list of care homes that are suitable for my relative?

Yes, we can provide you with as much or as little information as you need.

Can you help me find assisted living properties?

Yes, we will find properties that are available that meet your needs and provide the information about the charges that are associated with these properties.

My sister and I disagree on the care home our mother should move to - can you help us?

Yes, we can act as mediators as we provide unbiased, honest advice on what we think is the best option for the potential resident based on our wide experience in this field.

Now that my husband is beginning to settle into his care home, I wanted to write and thank you for all your help and expertise in finding a suitable care home for him at a time when I was finding life very difficult. I do not think I could have managed without you. I appreciated your practical support in organising all the visits and even return visits with other members of my husband’s family. Your knowledge of how to assess a home and to know what to look for in any assessment cut out hours of my time trying to understand reports, particularly at a time when I could not think straight. Your understanding of my emotional situation was a real blessing. Although the care home we chose is not in my immediate neighbourhood, I am still convinced that it suits his needs and he will settle in well to this new environment. To find an expert in the unchartered waters of care homes at a time of personal distress was wonderful. Very many thanks. With every good wish