For individuals

If you’ve not had to find a care home before – or if you are currently in a home but are unhappy in it – it can be hard to know where to start.  The choice can seem overwhelming, it can be difficult to tell the good from the bad and bewildering to know what questions to ask to get the information to make the right decision for you.  That’s why we’re here.

How we can help you

We can help you find:

  • Residential care – the perfect new home for you
  • Nursing care – if you have more complex medical needs
  • Convalescent care – so you can recover after a planned operation or short-term illness
  • Respite care – when you or your carers needs a break

How we work

All about you: You are the most important person in this journey, so we work with you to put you in control of this important decision.  We take time to get to know you, your likes and dislikes, your needs, hopes and concerns – and we respect what is important to you. 

Personal service: We meet you personally and guide you through every step of the process. 

Future planning: We help you plan successfully for your future to turn what can be a difficult journey into a wonderful discovery, enabling you to live your life to the full – the way you want to.

Expert advice: We have been helping people find care homes successfully for 12 years.  When we visit a care home on your behalf we know how to spot the little things that indicate quality, care and attention, and the subtle clues that mean this isn’t a place you’d want to live.

Your champion: We act for you and no-one else.  While we provide advice to care homes as part of our commitment to raising standards in the industry, we are completely independent of them and never take a fee for our services to them.  If we recommend a care home to you, it is because we believe it meets your requirements, and no other reason. 

Our services

We can provide as much or as little support as you require.  Our services include:

  • Initial consultation – to understand your needs, your budgets, your hopes and fears
  • Creating an initial shortlist of care homes for you to consider
  • Visiting care homes on your behalf and providing you with a comprehensive report on our findings, including photos and our recommendations for which homes would be worthwhile considering further
  • Taking you to visit the care homes – so you can experience their facilities, food and atmosphere for yourself
  • Helping you move into your chosen care home – including helping you decide which furniture and personal possessions to take.  We’ll even hang your pictures on the wall of your new bedroom for you!

Your service last week gave me a real life line among the chaos. The conversations you had with the care homes on our behalf, have paved the way perfectly. I will be eternally grateful and so will my dad.