Don’t just take our word for it that we provide expert guidance through the maze of finding the right care home for you or your loved one. Read what some of our clients have said about our services.
Thank you for your hard work
Thank you very much for your hard work and skill in matching the needs of my mother which we set out in the plan. I have carefully examined all the information you sent me and can report that I have visited the care home today. I confess that both I and my wife were overwhelmed with the care and tenderness that Karen and her staff gave us and the magnificence of the brand new apartments shown. You most certainly deserve evert penny of the £750.00 that I have deposited into your account this evening.
Interestingly Karen was not at all surprised when I phoned to arrange a visit today and most of the staff that I spoke with also had knowledge of mum. I concluded that your conversation with Karen was so positive that you too expected me to take full advantage of her offer which I have now set in progress.
I have informed the care home where mum is at the moment that Karen will be calling in on mum next Wednesday to do an assessment with a view of her moving and all being well mum should be moved very soon.
Roger T 15th May 2019
Thank you to Susan Brown for filling in our questionnaire after receiving a Home Care Report.
Name: Susan Brown
The Chosen With Care Advisors Were Friendly And Courteous: Strongly agree
I Was Happy With The Help And Information I Received: Strongly agree
They Were Able To Answer All Of My Questions To My Complete Satisfaction: Strongly agree
My Initial Objectives Were Met: Strongly agree They Made Me Feel They Had An Excellent Understanding Of My Specific Needs: Strongly agree
The Advice Has Enabled Me To Take The Next Step: Strongly agree Overall Rating: Excellent Value For Money: Yes
Advantages: It is a daunting task to try to find the best home for a loved one. it is hard to know where to start when looking. Really helpful to have someone experienced whittle down the choices for you.
S Brown 10th May 2019
Many many thanks!
Thank you very much for you report. It makes excellent reading and I can see you have worked so hard on our behalf. We have been in touch with the care fees advisor you suggested and everything is going well.
In the meantime I will call and visit the home in Hayward’s Heath as it is so local. I will let you know the outcome.
With many many many thanks for a fantastic service .
Kate E. 9th May 2019
Saved days of work!
One half hour phone call eliminated days of work for me. The knowledge of the individual who helped me was priceless. Thank you.
Mrs Payne 16th April 2019
Short of time...
Just very briefly to say, thank you so much for all your help.
I have been reading all your notes and I am visiting one home today at 3.00pm. Two more booked in for tomorrow and two more to follow up.
Hence my time is short...but I will get in touch with better feedback in the next few days.
However I did want you to know, that I am grateful for your help and guidance with the care homes.
Miranda 1st April 2019
Whilst struggling to identify the right type of care and provider for our mother who has been diagnosed with vascular dementia and Alzheimers, myself and my sister and brother came across Chosen With Care. We cannot praise their service enough. The time and care taken not only during their search, but before and after with no extra cost, illustrates their commitment to doing the best they can for their clients. Particularly reassuring is the fact that, unlike other advisers in this field, Chosen With Care do not benefit from referral fees, so we were reassured that their advice was completely independent. If any more reassurance is needed, you only have to watch the TedX talk given by owner and founder Debbie Harris to see how passionate Chosen With Care are about changing and raising standards within the care industry.
B Gray 24th July
Martha was brilliant!
I didn't know where to start and then somebody recommended Chosen with Care. The advisor I spoke with, (Martha Kench,) was absolutely brilliant. The response was incredibly swift and the guidance I've received has meant I'm much better informed and better able to support my family
5th July 2018 KP
Professional and kind
Debbie was very professional but also very empathetic and it was so good to talk to someone not actually connected to the situation. Debbie mentioned things I hadn't even thought about and gave me some links to websites where I could get further information. I am very appreciative and would recommend the service to anyone. Thank you! –
SR 28th June 2018
You said you would do it and you did!
Thanks for the Care Home Report which my sister and I are going through over the weekend.
Thanks also for doing as you said you would and getting all this info to us on Friday afternoon as promised. Not everyone does as they say they will!! Your service is admirable.
Janet C 11th March 2018
Making things happen
A very very large thank you, also on behalf of my mum, for the great support in the past week. Making things happen!
In you ever need a reference, I will gladly provide one as your service and your warm and efficient approach is really very special.
Vicky 17th January 2018
A life line
Your service last week gave me a real life line among the chaos. The conversations you had with the care homes on our behalf, have paved the way perfectly. I will be eternally grateful and so will my dad.
F Francis 19.10.17
Thank you so much for your help! As a result of the information you gave me over the phone and the Care Summary and literature you emailed me, we have been able to find Michael a great home. I don't know how we would have found these homes without your help. Thank you.
Cynthia E. 20th July 2017
Careful and Helpful
A short note to thank you very much for your careful and helpful attention and understanding of my needs. I feel reassured that I am now in control of my own future - something I didn't feel before.
24th June 2017 Gerald
Thinking ahead worked!
My mother has been acting as my father’s main carer for over a year since he was diagnosed with Lewy body dementia. Unfortunately she had a fall on Monday and we were faced with a situation where we had to act fast to arrange for her to be taken care of and to look at immediate respite care in order that my father would also be looked after in a suitable care home which could cope with his needs. Luckily we had your report and had already viewed some of the care homes that you short-listed for us.
This meant that when the dust had settled i.e. ambulances and paramedics had left and GP’s appointment arranged, rather than having to panic we were ahead of the game. Rather than having to start from scratch we worked through your report and phoned the care homes on the list. Luckily on our 4th call we managed to find a suitable care home that had a vacancy and within hours had arranged an appmt. to view, discussed needs with the manager and secured the room. My father is now being looked after by professionals in a safe environment and I am able to breath a sigh of relief after a couple of pretty stressful days.
I have no doubt that without the report that you prepared for us and the advice you gave to go and see the homes on the list “just in case” we would not be in this position and I would probably still be tearing my hair out trying to get the situation sorted.
Thanks very much for your advice
8th March 2017 Mr D Rimmer
Perfect for mum!
I had to call you this morning to thank you for your support and advice at a very difficult time.
Without having met me, or my Mum, Debbie understood exactly what was needed and the home she recommended was indeed perfect. When Dad and I visited we recognised immediately it was spot on for mum.
As a first step she is trying out another home that she has heard good things about - and we must respect her views - but I have Debbie and my preferred choice up my sleeve as a next step. I have recommended Chosen with Care to a friend in a similar position and would not hesitate to do so again. Thank you Debbie.
13th February J fletcher
Finding hidden gems
Just a quick update – I’ve now visited all but one of the Nursing Homes in the report, and we have decided on Gloucester House in Sevenoaks, which Mum is happy with. It is actually 5 minutes from my Brother’s house, but we didn’t even know it was there so we are grateful for Chosen with Care for letting us know if it’s existence!
Mum moves in during week commencing 30th January, so she should be settled in in time for her Birthday so we will have a little ‘room-warming/birthday party’ that weekend.
I think that being so close to my brothers house will help her settle in and feel at home. thanks so much for your help.
23rd January 2017 Hayley
Chosen with Care Seminar
At Chosen with Care we want to inform families, before there is a crisis, about the issues that need to be considered when you are looking for a care home. At a recent care event that we organised, we talked about everything to do with care. At the event we spoke to a lovely couple and received this testimonial -
'My Mum spoke to me for quite a while on Sunday, to say how impressed she had been and how glad they were they had gone along. Both my Nanna and Grandma had dementia before they died and my Uncle has it now. They did not know about the affect small strokes have on developing Dementia and following the advice they received, my Dad is going to attend his doctors and demand an MRI scan, as he had a stroke about a year ago.
Thank you from myself as well, this has been really helpfully for my parents.' Jonathan H.
22nd April 2016
You really did care...
Thank you so much with all your help in choosing a care home for my mother in law.
As I know you appreciate it is a very difficult time. My father in law died recently and my mother in law could not look after herself. It has been very stressful and your help at this time has been invaluable. I found that you really did care and were always there when we needed you.
I would not hesitate to recommend you to anyone else.
19th April 2016
Just two words...
What can I say - THANK YOU!
Brian B. 1st March 2016
An expert in unchartered water.
Now that my husband is beginning to settle into his care home, I wanted to write and thank you for all your help and expertise in finding a suitable care home for him at a time when I was finding life very difficult.
I do not think I could have managed without you. I appreciated your practical support in organising all the visits and even return visits with other members of my husband’s family.
Your knowledge of how to assess a home and to know what to look for in any assessment cut out hours of my time trying to understand reports, particularly at a time when I could not think straight. Your understanding of my emotional situation was a real blessing.
Although the care home we chose is not in my immediate neighbourhood, I am still convinced that it suits his needs and he will settle in well to this new environment.
To find an expert in the unchartered waters of care homes at a time of personal distress was wonderful.
Very many thanks.
With every good wish
Fiona Marwood. 3rd February 2016
Helping my friend too
"Thanks very much for your help Debbie. I have actually passed your details on to a relative of a close friend of mine who lives in in the west country but has a recently widowed mother with Alzheimer's living in Kent. The daughter has a demanding job, a husband and teenage children so I thought she might benefit from the services you are able to provide. Jill from Tonbridge".
28th January 2016
You have been wonderful!
I had no idea there were so many care homes in Kent - thank you Debbie you have been wonderful in finding a home for mum and you have really understood what she needs.
Cheryl B. 24th January 2016
Reduced Fees and really fast advice
We had a need to rapidly find a Home for my mother in law who has Alzheimer's. Chosen with Care provided a very prompt response and valuable advice on costs. My mother in law moved into a good Care Home only a week after our initial contact with Chosen with Care. A very good service.
David, January 2016
A fast response
Firstly I want to say thank you ever so much for your hard work and response not to mention research in just a couple of days.
Words seem so small but your support and your actions have been a great help.
S Wiseman. 2nd December 2015
Lifted the burden from my shoulders
My wife Doreen is disabled and has Alzheimer's. If that were not enough, she recently fell and broke her arm! At that moment my life changed, as I was no longer able to continue caring for her.
A friend suggested that I talk to Debbie. We arranged a meeting at which she advised that I should have a plan for the future; we first agreed that the plan should be to get Doreen back home. Debbie recommend that I get Doreen out of hospital as soon as possible and into a care home for respite, advising me what to look for when selecting the home (vital). We further went into any requirements our own home might need to enable Doreen's safe return. Once home, Home Care will be needed, and Debbie again had all the contacts to provide this to meet my needs.
I will not go into other offerings on her menu - needless to say she has all the answers and was able to lift the burden from my shoulders at a very stressful time. A very big thank you Debbie as our plan is beginning to take shape.
A friend who really cares
Debbie Harris was introduced to me by my Solicitor. At that time I was finding it extremely hard trying to find a care home to take my husband who had very challenging behavioural problems and had been asked to leave his existing care home. Debbie worked for a month contacting homes, explaining the problems to them and where they thought they might be able to help, visiting the homes and arranging assessments. She eventually found somewhere willing to take him. She has always been at the end of the phone or on Email to help and support me and I feel I have a friend who really cares about me and my husband. I can't thank her enough.
I was finding it extremely hard to find a care home to take my husband, who had very challenging behavioural problems and had been asked to leave his existing care home. Chosen With Care worked for a month contacting homes, explaining the problems, visiting the homes and arranging assessments, eventually finding somewhere to take him. Debbie has always been available to help and support, and I feel I have a friend who really cares about me and my husband.
Chosen With Care had all the answers for developing an effective care plan for my wife, who is disabled and has Alzheimer's, and were able to lift the burden from my shoulders at a very stressful time
7th January 2018
Referral Fees - not for Chosen with Care
The Sunday Times newspaper has today exposed the referral scandal where agents receive huge commissions for referring clients suffering from addictions to companies who want access to those clients. Making this practice public is long overdue. Unfortunately is also prevalent in the care industry.
Chosen with Care does not take referral fees from any of the companies that it recommends. ...