Now that my husband is beginning to settle into his care home, I wanted to write and thank you for all your help and expertise in finding a suitable care home for him at a time when I was finding life very difficult. I do not think I could have managed without you. I appreciated your practical support in organising all the visits and even return visits with other members of my husband’s family. Your knowledge of how to assess a home and to know what to look for in any assessment cut out hours of my time trying to understand reports, particularly at a time when I could not think straight. Your understanding of my emotional situation was a real blessing. Although the care home we chose is not in my immediate neighbourhood, I am still convinced that it suits his needs and he will settle in well to this new environment. To find an expert in the unchartered waters of care homes at a time of personal distress was wonderful. Very many thanks. With every good wish